GDPR & Data Protection Compliance

Effective Date: 28/01/2026
Website: https://www.digimall.tech
Contact Email: support@digimall.tech

1. Introduction

At Digimall.tech, we are committed to protecting your personal data and respecting your privacy rights. This GDPR & Data Protection Compliance page explains how we collect, process, store, and protect personal data in accordance with:

  • The General Data Protection Regulation (EU) 2016/679 (GDPR)
  • Applicable international data protection laws
  • Indian IT Act and related data protection provisions (where applicable)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or other regions with similar data protection laws, this page outlines your legal rights.

2. Data Controller Information

The Data Controller responsible for your personal data is:

Digimall.tech
Website: https://www.digimall.tech
Email: support@digimall.tech

3. Personal Data We Collect

We may collect the following types of personal data:

A. Identity Data

  • Name
  • Billing details

B. Contact Data

  • Email address
  • Phone number (if provided)

C. Transaction Data

  • Purchase details
  • Payment confirmation information
    (Note: We do NOT store full card details.)

D. Technical Data

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

E. Marketing Data

  • Email preferences
  • Communication preferences

4. Legal Basis for Processing (GDPR Article 6)

We process personal data under the following lawful bases:

  • Contractual Necessity – To deliver purchased digital products.
  • Legal Obligation – For tax, accounting, and compliance purposes.
  • Legitimate Interests – Website improvement, fraud prevention, analytics.
  • Consent – For marketing emails and cookies (where required).

5. How We Use Your Data

Your data may be used to:

  • Process orders and deliver digital products
  • Send invoices and payment confirmations
  • Provide customer support
  • Improve website functionality
  • Prevent fraud and abuse
  • Send promotional emails (only with consent)

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality
  • Analytics (e.g., traffic measurement)
  • Performance optimization
  • Marketing (if applicable)

You may manage cookie preferences through your browser settings.

7. Data Sharing & Third Parties

We may share limited data with:

  • Payment processors (e.g., Razorpay or other gateways)
  • Hosting providers
  • Email service providers
  • Analytics providers
  • Government authorities (if legally required)

We ensure third-party providers comply with applicable data protection laws.

8. International Data Transfers

If you are located in the EU/UK, your data may be transferred outside your jurisdiction. When this occurs, we ensure:

  • Standard Contractual Clauses (SCCs) are in place
  • Adequate safeguards are implemented
  • Data is transferred securely

9. Data Retention

We retain personal data:

  • For as long as necessary to fulfill contractual obligations
  • For legal, tax, and accounting requirements
  • Until you request deletion (subject to legal limitations)

After retention periods expire, data is securely deleted or anonymized.

10. Your GDPR Rights

If you are located in the EEA/UK, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“Right to be Forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a Data Protection Authority

To exercise your rights, email:
📧 support@digimall.tech

We respond within 30 days as required by GDPR.

11. Data Security Measures

We implement appropriate technical and organizational security measures, including:

  • SSL encryption
  • Secure hosting environment
  • Restricted access controls
  • Firewall protection
  • Secure payment gateway integration
  • Regular monitoring

However, no system is 100% secure. We strive to protect your data using industry best practices.

12. Children’s Privacy

Digimall.tech does not knowingly collect personal data from individuals under the age of 18. If we discover such data has been collected, it will be deleted promptly.

13. Data Breach Notification

In the event of a personal data breach:

  • We will notify relevant authorities where legally required.
  • Affected users will be informed without undue delay if risk is high.

14. Changes to This Policy

We may update this GDPR & Data Protection Compliance page periodically. Updates will be posted on this page with a revised effective date.

15. Contact Us

If you have any questions about data protection or GDPR compliance, please contact:

Digimall.tech
🌐 https://www.digimall.tech
📧 support@digimall.tech